FAQ

HOW DO I KNOW WHAT SIZE OF MCKENNEY PRODUCT TO ORDER?

McKenney Lacrosse feels that it is very important for a customer to be properly fitted by an authorized dealer to ensure proper fit and product selection. However, not everyone is able to find an authorized dealer in their area and may purchase McKenney products online.  Therefore, we have outlined measuring information in our size charts for the best product selection and fitment.

WHAT IS THE WARRANTY OF MCKENNEY EQUIPMENT?

All McKenney products come with a 1-year limited warranty. This warranty includes all repairs required as a direct result of manufacturers defect. This does not cover repairs required as a result of general wear and tear, or extensive use. Any products in need of repair under warranty should be returned to the retailer from whom the product was purchased. McKenney Lacrosse proudly stands behind the products we manufacture, and firmly believe in satisfying our customers with quality products and service.

HOW SHOULD I CLEAN AND MAINTAIN MY MCKENNEY EQUIPMENT?

Proper care and maintenance of your new McKenney equipment will help to not only ensure a long life but also a good re-sale value. You should always allow your equipment to thoroughly dry out between uses. Equipment should be hung up and allowed to dry out at air temperature. Do not use heat to dry equipment as this could lead to premature wear and damage. Goal pants and chest & arm protectors can be gently surface washed by hand with cold water using a mild detergent (do not submerge the item in water as it will not be able to completely dry inside the padding). We do not recommend putting any McKenney equipment in a washing machine, as water saturation and agitation cycles can damage the water-resistant coatings on the nylon fabrics.

Lacrosse goalie leg guards should only be cleaned with a damp warm cloth, wiping all exterior surfaces.  All equipment should be allowed to completely air dry between uses.  Areas like the toes of leg pads are subject to extensive abrasion and should be inspected on a regular basis.  You can also treat your equipment with an anti-bacterial spray to help eliminate both smells and bacterial growth.

CAN I ORDER MCKENNEY LACROSSE GEAR IN CUSTOM COLORS?

Coming soon, you will be able to custom order McKenney goalie leg guards and goalie pants in almost any conceivable color combination for a small up-charge, during certain order windows each season.

WHAT IS THE RETURN POLICY FOR McKENNEY LACROSSE?

Click here to view our return policy.